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  1. Guardian Tales EU/NA/OC/LA
  2. Frequently Asked Questions
  3. Tech

Tech

Tech FAQ

  • My game keeps crashing, what can I do?
  • Abnormal Game Activity Detected
  • Slow Matchmaking in Team Death Match & Friendly Arena
  • Connection Issues
  • Supported Devices and Minimum Requirements
  • How to Clear the Cache
  • I can't run Guardian Tales on a Huawei device
  • I can't update or install the game
  • I can't login with Facebook / I can't accept Facebook Cookies
  • My game won't run / unable to start
  • Platform Error: 9999
  • Crash During Summon
  • Error 406 - Can't login with an account already in use
  • I'm suffering from disconnections
  • Failed to initialize paid products error
  • Error 4001
  • Error: An Error Occurred During Login
  • Repeated Download of Additional Content
  • My device overheats and drains my battery
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