Known Issues
- [Resolved] - [Update #2] October 28 - Login issues on Android devices
- [Resolved] - September 3 - Dungeon Kingdom Arena Score
- [Resolved] August 15 - Game Crashes on iOS [Fixed]
- [Resolved] July 29 - [Latin America] Matchmaking Issues
- [Resolved] July 26 - Nightmare Sheep Not Electric (14-4) [Fixed]
- [Resolved] July 26 - Friendly Match (Arena) [Under Investigation]
Account
- I Lost My Account! How Can I Recover It?
- How to Link & Secure Your Account
- Coupon Codes FAQ
- My account has been suspended, how can I appeal?
- Can I transfer my account to a different server?
- Cannot Link Account
In-Game
- Kamazon Delivery - Missing Reward
- Game Crashes During Cutscene
- Cannot Claim Mail (3K Stamina Limit)
- Stuck without a key in World 11-2
- How can I make my team stronger?
- Hero Level Exceeds Limit
Game Guide
- Arena Opening Times
- Content Unlock Requirements
- Resources and Where to Find Them
- Farm
- Expedition
- Relics & Forge
Tech
- My game keeps crashing, what can I do?
- Abnormal Game Activity Detected
- Slow Matchmaking in Team Death Match & Friendly Arena
- Connection Issues
- Supported Devices and Minimum Requirements
- How to Clear the Cache
Payment
- Undelivered Purchase
- Unrecognized Payments
- Google Play Points
- Purchase History
- I didn't receive the products of a package
- Refund Requests
Service & Community
- Are There Active Coupons? [No - Updated on January 28, 2026]
- Fanart Friday
- November 27 - Platform Network Maintenance
- Update to the Party Preset Feature
- I want to report a bug
- User Content & Copyright